DHGate Package Tracking

DHgate is a Chinese ecommerce platform for wholesale items sold by small and medium sized manufacturers and retailers.

How do I track DHGate order

First you need to find the tracking number or waybill number, it is assigned to each order after the order is paid and shipped.

Tracking numbers come in a variety of formats, for China Post and China Post EMS/ePacket they look like XX.........CN.

In order for DHGate shipping tracking to work, enter tracking nubmer number into the search box above on this page and hit Track Package button.

DHGate order number tracking

Refer to the section above, to track your order you need to find the tracking number assigned to your order by the delivery service.

DHGate Shipping Options

DHGate sellers most often use China Post, EMS, UPS, FedEx, DHL, Singapore Post, Hong Kong Post

How soon will I receive my items after my order placed?

There are two key factors that will decide when you will receive your items.

1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 3 to 15 working days - specified by seller according to the item's stock status.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. Also, delivery may be delayed for holidays or natural accidents. If you want to communicate with the seller about shipping and service details, you can contact seller by clicking "Online Chat" or "Message Seller" in the Seller Information area.

About DHGate

DHGate.com is a business-to-business e-commerce website that facilitates the sale of manufactured products from small and medium enterprises to buyers.[1] It also provides international payment services, logistics services, trust and safety, US based product distribution warehouses, escrow protection services, and internet financing services. DHgate.com operates in English, French, German, Italian, Portuguese, Russian, Turkish, and Spanish.

The products listed on the website include electronics, sports supplies, clothes, accessories and beauty products among others. The majority of buyers for the website are located in North America and Europe.

The "DH" in DHgate refers to Dunhuang (Mandarin 敦煌 (Dūnhuáng)), a Chinese city in modern-day Gansu province and formerly a strategic point on the Silk Road which linked China to the rest of the world during ancient times. The name alludes to the company's place as a modern, online version of the Silk Road linking customers between China and abroad.

DHgate differs from other Chinese ecommerce platforms by focusing on only smaller scale manufacturers and suppliers. In addition, the transactions and payments are through the website which offers some degree of trust and reliability for the buyers. The website offers benefits to small suppliers that have thus far been restricted to only larger and more business aware suppliers. These small suppliers are able to get quick and easy access to the global supply chain.